Frequently Asked Questions
Find answers to common questions about our collections and services
How do I find the right size?
Each product page features a detailed size guide. Our collections generally follow European sizing, but we provide measurements to ensure the perfect fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Please contact customer service within 30 minutes of placement to request changes.
Are your materials sustainably sourced?
Sustainability is a core value. We prioritize recycled fabrics, organic cotton, and responsible manufacturing processes across our seasonal collections.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.
How should I care for my Baum und Pferdgarten garments?
Care instructions are located on the internal garment label. We recommend eco-friendly dry cleaning or gentle hand washing for delicate fabrics.
Will out-of-stock items be replenished?
While some core pieces are restocked, many of our runway items are limited edition. You can sign up for 'Back in Stock' notifications on the product page.